Privacy Policy

Last Updated: March 2026

1. Introduction

Coliving Returns (ABN pending) operates the website colivingreturns.com.au. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number (via contact forms and consultation bookings)
  • Property investment preferences and goals
  • Website usage data and analytics (via cookies and similar technologies)
  • Communication records when you contact us

3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide co-living investment education
  • Schedule and conduct strategy consultations
  • Send relevant market insights and newsletters (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. SMS Communications

If you consent to receive SMS notifications from Coliving Returns, we may send you appointment reminders, market updates, and promotional messages. You can opt out at any time by replying STOP to any message or contacting us directly.

5. Disclosure of Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers who assist in operating our website and services
  • Professional advisors (legal, accounting) as required
  • Government authorities when required by law

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses SSL encryption to secure data transmission.

7. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Coliving Returns
Email: [email protected]
Phone: 1300 912 340
Address: Unit 3, 84 Church St, Richmond VIC 3121